Privacy Policy
Effective Date: January 1, 2024
CocheVia Inc. (“we,” “us,” or “our”) operates the website www.cochevia.com (the “Site”) and provides ride-hailing services (the “Service”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site and Service.
1. Information We Collect
Personal Information: When you use our Service, we may collect personal information such as your name, email address, phone number, and payment information. We collect this information when you:
- Book a ride
- Create or update your account
- Contact us for support
Login Information: We offer the option to log in through third-party services such as Google, Facebook, and Apple. When you log in through these services, we may collect certain information from your third-party account, such as your name, email address, and profile picture. The information we receive depends on the permissions you grant to the third party.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Service
- To process your ride bookings and payments
- To communicate with you, including responding to your inquiries and providing customer support
- To improve our Site and Service
- To send you updates, promotions, and other information related to our Service (you may opt-out of these communications at any time)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Your Information
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.
5. Your Choices
You can update your account information and preferences at any time by logging into your account. You may also delete your account by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CocheVia Inc.
1680 Michigan Ave #700
Miami Beach, FL 33139
Email: [email protected]